At present, we work with clients 12 years of age and older.

Some of the services we offer are specialized to certain age groups: for example, The ND Room Group is for youth in Grades 7 to 12 and there is an A.C.C.E.P.T. Group for Neurodivergent Adults > 30.

The length of sessions varies by type. Individual counselling sessions are scheduled for 50 minutes. Family & couple counselling sessions are scheduled for 75 to 90 minutes. Our A.C.C.E.P.T. Groups range from 90 to 120 minutes.

Therapy can begin to have an effect from the very first session. Improvement can continue over a few sessions, a few months, or a few years. You decide how deep you want to go and how extensive the changes are that you want to make. You choose the pace. Significant change may take from 3-6 months up to 1-2 years.

The law considers everything we discuss in counselling to be your private health information. We are required by law to keep your private health information confidential. What this means is that, under ordinary circumstances, it would be not only wrong but illegal for us to share anything you have talked about in sessions with your family, or anyone else, without your knowledge and written permission.

However, there are limits to confidentiality (as defined by the law). There are certain circumstances under which we could be required by law to share something you have said in session. These include:

• If you threaten serious bodily harm to yourself or to others;
• If you report physical or sexual child abuse (even if the victim is now an adult) AND there is reason to believe the abuser is still in a position to abuse children;
• If you report serious misconduct by any registered health professional;
• If your client file is subpoenaed by a court.

You will receive a link to our meeting via Jane, a practice management system designed by and for Canadian healthcare practitioners.

Jane (the platform we use for our practice) operates in strict accordance with PIPEDA and PHIPA legislation. You can find more information about Jane’s privacy protection in the Jane Guide (the link opens in a new window). When you complete your intake form and in the course of therapy, any information collected is only used by your therapist, or their supervisor, for the purpose of providing care.

A psychotherapist is only licensed to practice in the province in which they are registered. For example, a Registered Social Worker (RSW), governed by the Ontario College of Social Service Workers and Service Workers (OCSSWSW), is licensed to practice in Ontario. A Registered Psychotherapist (RP), governed by the College of Registered Psychotherapists of Ontario (CRPO), is similarly only licensed to practice in Ontario. In some cases, an RSW or RP may get permission from the college in other provinces to practice psychotherapy virtually in those provinces.

Please get in touch with us to discuss out-of-country services.